Meet our Owner


OwnerJoanna Carlson is a Springfield native with a desire to help people. She has a Bachelor’s Degree in Administrative Management from Missouri State University. While at MSU, Joanna was involved with Delta Sigma Pi, a professional, co-ed business fraternity serving as Vice President of Community Service and she was also a member of Sigma Iota Epsilon, the honors management fraternity. Prior to opening Viva Concierge, LLC, Joanna spent three years working in Commercial Litigation for a national law firm. Her experience helping attorneys get organized and prepared for trial led her to want to help professionals such as attorneys, physicians, and business men and women. Joanna approaches any task from large to small with the highest level of organization, dependability, and professionalism.